"Before, I literally had to stay glued to the phone, as the office manager here at
Supreme Car Care.
My daily tasks were mainly: answering all of our clients' calls, providing quotes without the proper system to follow-up, managing the team of the field, making sure our employees were on-time at appointments, time-consuming as you
Being an eco-friendly company and always looking for new ways to improve our business, partnering with NOOVVO was a no-brainer.
Our biggest hurdle was keeping up with our clients and demand.
Having to use different tools for reporting, tracking, communication, sales, or marketing was counter-productive.
Having our clients book us on our app, track all of their bookings status or updates, pay, rate, or tip right from the app allowed us to have a better way of doing business.
We have seen an instant change into our business, and I can't begin to express how good it feels to be able to automate my tasks. The intelligent assistant software helped us with our day to day operations from our reporting, tracking, communication, sales, or marketing.
Our customer retention increased by over 70% within our first few months. Our recurring booking rate went from 45 days to 18 days on average.
Having all of our customer data and purchasing behaviors allows us to make sales or marketing decisions. Also, being able to use one tool that does it all for us was a total relief, no more jumping from one software to the other.
We plan to franchise our brand by giving young and desiring entrepreneurs the ability to start and grow their mobile detailing with our new found solution."